Producthero - Customer Succes Manager
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Partner Manager (Dutch-speaking)

On-site, Hybrid
  • Amsterdam, Noord-Holland, Netherlands
Sales

Job description

About us
Producthero is Google's largest CSS partner, active in all 21 countries of the CSS program. More than 10,000 users advertise via Producthero and thus strengthen their position in the Google Shopping auction. In addition to the fame of the CSS program, Producthero is a forerunner in developing data-driven tools that enable advertisers to integrate their advertisements. With clients ranging from Bol, Rituals and Nike to local web shops and with partnerships with more than 500 agencies, we have a broad knowledge of the retail landscape. Which means that we can and want to help every type of webshop with best practices and improve their performance.


About the role

As a Partner Manager at Producthero, you will work for our most important customers and partnerships to understand the benefits of CSS and the Shopping Ad Platform. If you have a passion for eCommerce and are thrilled with building and maintaining relationships, we are looking for you!


Responsibilities 

  • You are in daily contact with leading retailers and online marketing agencies 
  • You assist them in using our tools so they can get the most out of our services 
  • You are the first link for potential customers to explain the benefits of Producthero
  • Managing your partner portfolio. Train your partners so that they can successfully use our solutions and can grow to the next partner level
  • Supporting partners in onboarding, demos, new functionalities, and developments in the Shopping landscape
  • Meeting new and existing customers via phone, Google Meet, at the office, or trade fairs & events
  • Strengthening the relationship with existing and also new partners. You collect their feedback to ensure that our tools and service become even better
  • Expanding your network, discovering opportunities to create blog posts, customer cases, and webinars for both partners and advertisers
  • Work closely with the marketing team in creating blog posts, customer cases, and webinars for partners and advertisers


Job requirements

About you

  • Marketing is your passion and you want to get other people excited and teach them something about online product advertising
  • You already have experience in creating content at an online marketing agency or retailer
  • You have 1 year of experience in Online Marketing, Customer Success, or Partner Management
  • You are fluent in English and Dutch
  • You have a passion for online marketing or eCommerce
  • A proactive and cheerful attitude
  • You are communicatively strong and socially skilled


What do we offer?


  • Competitive salary
  • Attractive pension plan 💶
  • 8% holiday allowance paid out every May
  • 25 vacation days per year 🌴
  • Possibility to work from home 2 times per week
  • Starting at 2-weeks per year remote working
  • A generous learning & development budget of €1500 per year 🤓
  • Staying strong and healthy with a €20 discount on your Onefit subscription 🏋️
  • Healthy lunch at the office 🥙 (or occasionally less healthy 🍔)
  • Working alongside experienced online marketing specialists 👨‍🎓
  • Wellbeing support through personal coaching 🌱
  • Travel allowance for your commute 🚎
  • Unique work location in a monumental chapel in De Pijp ❌❌❌
  • Team trips, activities, and drinks 🧃🍻🥂
  • And of course.. a very gezellig team!



We value flexibility, finding joy in our work, and having a good time together. We believe in being Innovative, Inspiring, Scalable, Transparent, and Empathetic at the core of our values. If you can relate, come join the team!



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