Producthero - Customer Succes Manager
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Partner Manager

On-site, Hybrid
  • Amsterdam, Noord-Holland, Netherlands
Sales

Job description

๐Ÿ•— 32-40h/week

๐Ÿ“ Amsterdam (unfortunately, we don't support visa sponsorship and remote working at the moment)


About us
Producthero is Google's largest CSS partner, active in all 21 countries of the CSS program. More than 10,000 users advertise via Producthero and thus strengthen their position in the Google Shopping auction. In addition to the fame of the CSS program, Producthero is a forerunner in developing data-driven tools that enable advertisers to integrate their advertisements. With clients ranging from Bol, Rituals and Nike to local web shops and with partnerships with more than 500 agencies, we have a broad knowledge of the retail landscape. Which means that we can and want to help every type of webshop with best practices and improve their performance.


About the role

As a Partner Manager at Producthero, you'll work on fostering strong relationships with our customers and partner agencies. You will showcase the benefits of CSS and Shopping Ads Platform. If you have a passion for Online Marketing and eCommerce and love building and maintaining relationships, we want you on our team!


Responsibilitiesย 

  • Maintain contact with leading retailers and online marketing agencies
  • Assist clients in maximising their use of our tools and services
  • Serve as the first point of contact for inbound leads, explaining the benefits of working with Producthero
  • Manage your partner portfolio, providing training to help partners effectively use our solutions and advance to the next level
  • Support partners with onboarding, demos, and updates on new functionalities and Shopping landscape developments
  • Engage with new and existing customers through phone calls, Google Meet, office visits, trade fairs, and events
  • Strengthen relationships with both new and existing partners, collecting their feedback to improve our tools and services
  • Collaborate closely with the marketing team to produce blog posts, customer cases, and webinars for partners and advertisers

Job requirements

About you

  • You are passionate about online marketing and excited to learn all about search engine advertising
  • Minimum 1 year of experience in Online Marketing, Customer Success, or Partner Management
  • Experience working at or with an online marketing agency or retailer are a plus
  • You are fluent in English, Dutch is a plus
  • A proactive and can-do attitude
  • You are communicatively strong and socially skilled


What do we offer?

  • Competitive salary
  • Attractive pension plan ๐Ÿ’ถ
  • 8% holiday allowance paid out every May
  • 25 vacation days per year ๐ŸŒด
  • Possibility to work from home 2 times per week
  • Starting at 2-weeks per year remote working
  • A generous learning & development budget of โ‚ฌ1500 per year ๐Ÿค“
  • Staying strong and healthy with a โ‚ฌ20 discount on your Onefit subscription ๐Ÿ‹๏ธ
  • Healthy lunch at the office ๐Ÿฅ™ (or occasionally less healthy ๐Ÿ”)
  • Working alongside experienced online marketing specialists ๐Ÿ‘จโ€๐ŸŽ“
  • Wellbeing support through personal coaching ๐ŸŒฑ
  • Travel allowance for your commute ๐ŸšŽ
  • Unique work location in a monumental chapel in De Pijp โŒโŒโŒ
  • Team trips, activities, and drinks ๐Ÿงƒ๐Ÿป๐Ÿฅ‚
  • And of course.. a very gezellig team!


We value flexibility, finding joy in our work, and having a good time together. We believe in being Innovative, Inspiring, Scalable, Transparent, and Empathetic at the core of our values. If you can relate, come join the team!

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